Contact Us

Book a complimentary call or contact our studio by email:

Based in Johannesburg. Working throughout Southern Africa.

How our inquiry process works

01 Book a call

In this complimentary 15 minute phone call, we’ll discuss your project goals, timeline, and budget. We’ll share about our process and answer any questions you have about working together.

02 Consultation

During this one-hour in home consultation, we’ll walk through
your space, take notes, and gather the information we need to prepare a proposal for your interior design project.

03 proposal

After the consultation, we’ll prepare a detailed Investment Guide.

Once approved, you’ll receive a contract and invoice to officially confirm your project.

Download our Investment Guide

In this guide, you’ll find information about our signature design process, as well as details about services, the investment for working together, and more.

FAQs

How much should I budget?

We work with clients in a few different ways so we can accommodate different budgets. For our full service design, our clients typically have furnishing and project budgets beginning at R250 000 We charge a flat fee for our design concept pack and you ’ll know the % bracket applied to your project once the budget has been drawn up. Our design concept fees begin at R15 000.

How long does the process take?

Every project is unique and we ’ll provide an estimated timeline in your proposal. The design phase takes anywhere from 2-3 weeks. From there, ordering, furniture production, shipping, and project management can take anywhere from 8 – 10 weeks or more. A typical furnishing project takes about 3 – 4 months from start to finish, and a renovation or build project can take a year or more. We recommend securing a designer 2 – 3 months in advance of any upcoming deadlines.

Can you use my existing pieces?

While we do our best to incorporate heirlooms and antiques into your design if they are compatible with the layout of the space and your design aesthetic, we cannot guarantee the inclusion of all your existing pieces.

How often can we talk?

Once we’ve officially started your project, we’re available by email during business hours and are happy to schedule calls to talk through any questions you have about the process. We ’ll find out upfront how involved you want to be and how often you want updates, then we ’ll manage the communication from there so you can enjoy the process without overwhelm or anxiety.

What if I don't love the design?

The research phase of every project is incredibly detailed and thorough so we have a complete understanding of your design style and lifestyle. Every proposal includes a certain number of re selections. In cases where you are unsure of an item and it’s something we know you’ll love, we’ll state our case as to why it’s “the one” for you. These items are oftentimes the ones our clients tell us they love most.

what if there are issues?

We’ll be working closely together for an extended period of time, and there may be delays or frustrations along the way. It is our commitment to manage any issues and provide open and honest communication so you are never left in the dark. We pride ourselves on providing an enjoyable and seamless experience and a beautiful end result.